Hi there,
Thank you for visiting our FAQs Page!
If you still need further support, please email us at support@wildhorseboutique.net- How can I track my order?
You can easily track the status of your order by logging into your account on our website and navigating to the "Order History" section. You should have received an order confirmation email if you do not have an account with us. Please use the tracking # in your shipping confirmation email if your order has shipped.
- What are your return and refund policies?
It is the Policy of Wild Horse Boutique to guarantee the satisfaction of all customers.
If you find a defect or your product is damaged upon receipt, please contact us immediately so we may resolve the issue.
Items that are not defective or damaged may be returned at the buyer's expense to:
Wild Horse Boutique
413 East Royall
Malakoff, TX 75148
** YOU ARE RESPONSIBLE FOR THE COST OF RETURN SHIPPING **
Currently, we do not provide cash or credit card refunds; items may be exchanged for store credit only.
All items must be returned within ten days of delivery.
If you have any questions regarding our return policy,
please call us at 903-489-4025 or
email sheilasmith1128@aol.com
- Is shipping free? Yes! Shipping can be free when you spend $75+ with us.
- What are your customer service hours? We are open:
- Monday-Friday from 9:00 am to 6: 00 pm CST.
- Saturdays 9:00 am to 5:00 pm CST.
- We are closed on Sundays.
Do you work with influencers? No, not at this time!
Do you ship outside the USA? No, we don't ship internationally at this time.
If your question doesn't fall into any of the above categories, don't worry! Just reply to this email with your query, and we'll ensure you receive the assistance you need.
At Wild Horse Boutique, we take pride in offering exceptional customer service, and your satisfaction is our top priority. We're committed to resolving any issues or concerns while ensuring you have a positive experience with our products and services.
Thank you once again for choosing us. We're grateful to have you as a valued customer, and we look forward to serving you with a smile!
Warm regards,
The Wild Horse Boutique Team